Last Updated: 1 June 2025

fd88 Privacy Policy – How We Handle Your Personal Data

At fd88, your privacy is not a legal checkbox – it is a genuine commitment. This Privacy Policy explains exactly what data we collect from Pakistani players, why we collect it, how we use it, and what rights you have over your own information.

Privacy at a Glance
Data is encrypted – All personal data is stored with AES-256 encryption at rest and TLS in transit.
Never sold – fd88 does not sell, rent or trade your personal information to marketing companies.
You stay in control – Request access, correction or deletion of your data at any time via support@fd88.me.
Third parties are vetted – Only certified game and payment providers with their own privacy obligations receive any data.
Retention is limited – We only keep your data for as long as legally necessary and operationally required.

Six Ways fd88 Protects Your Privacy

The specific measures that make fd88 a platform Pakistani players can trust with their personal information

End-to-End Encryption

Every piece of data you transmit to fd88 – registration details, payment information, account activity – travels over TLS-encrypted connections. Data stored on fd88 servers is protected with AES-256 encryption. This is the same standard used by major international banks.

Strict Third-Party Controls

fd88 only shares data with third parties when operationally necessary – payment processors to handle PKR transactions, game providers to run live casino tables, and identity verification services for KYC. Every third party is bound by contractual data protection obligations before receiving any fd88 player data.

No Marketing Data Sales

fd88 does not sell, rent or share your personal data with advertisers, data brokers or marketing networks. The data you provide when registering your PKR account is used only to operate your account, process your transactions and keep you informed about your own activity on the platform.

Access Controls on Staff

Within fd88, player data access is controlled on a strict need-to-know basis. Customer support agents can access the information required to assist you with your query. No staff member has unrestricted access to the full player database. Access events are logged and regularly reviewed.

Data Deletion on Request

You can request deletion of your fd88 personal data at any time by contacting support@fd88.me. Deletion requests are processed within 30 days. Some data must be retained for legal or regulatory compliance periods, but this is clearly communicated and the scope is limited to what the law requires.

Marketing Opt-Out Respected

If you choose to opt out of marketing communications from fd88, that preference is applied immediately across all channels – email, SMS and any in-platform notifications. Opting out of marketing does not affect transactional communications about your account activity, deposits, withdrawals or security alerts.

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01 Who We Are and What This Policy Covers

This Privacy Policy describes how fd88 ("fd88", "we", "us", "our") collects, processes, stores and protects personal information belonging to users of the fd88 online betting and casino platform available at fd88.me. fd88 operates as an online gaming platform serving registered players in Pakistan.

This policy applies to all personal data collected through the fd88 platform regardless of how you access it – through a desktop browser, mobile browser, or any other method. It covers all products and services provided under the fd88 brand including sports betting, live casino games, slot games, virtual sports, and the fd88 VIP Club.

By registering an account with fd88 and by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how fd88 handles your data, you can contact our team at support@fd88.me at any time.

A plain-English summary: fd88 collects the minimum personal data needed to run your account safely, process PKR transactions, prevent fraud, and comply with legal obligations. We do not sell your data. We do not share it beyond what is operationally necessary. You can ask us to show you, correct, or delete your data at any time.

02 Personal Data We Collect

fd88 collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information received from authorised third-party service providers. The table below sets out the specific categories of data we collect and the source of each.

Data Category Specific Data Points Source
Identity Data Full legal name, date of birth, gender, CNIC or passport number, nationality You (registration & KYC)
Contact Data Mobile number, email address, residential address in Pakistan You (registration)
Financial Data Payment method details (Easypaisa/JazzCash account reference, bank details for IBFT, card last-four digits), deposit and withdrawal history in PKR You & payment processors
Transaction Data Betting history, casino game history, bonus claims, balance movements Platform activity
Technical Data IP address, device type, browser type and version, operating system, session timestamps, connection quality Automated collection
Behavioural Data Pages visited, features used, time spent, game preferences, bet patterns, navigation paths Automated collection
Communications Data Support chat transcripts, email correspondence, feedback submissions You (via support channels)
Verification Data ID document images, selfie verification, proof of address documents You (KYC process)

fd88 does not collect special category data such as health information, political opinions, religious beliefs, or biometric data beyond facial image matching for identity verification purposes. Verification images are processed by an authorised third-party KYC provider and are not retained by fd88 beyond the verification event.

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03 How fd88 Uses Your Personal Data

fd88 uses the personal data described above for the following purposes. Every use is tied to a specific operational or legal need – we do not collect data speculatively or for purposes that are not described here.

  • Account management – Creating, maintaining and operating your fd88 PKR account, including processing login requests, account updates and security alerts.
  • Transaction processing – Receiving and processing your PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, and processing withdrawal requests back to your registered payment method.
  • Identity and age verification – Confirming that you are who you say you are and that you are at least 18 years of age before allowing real-money activity on your account.
  • Fraud prevention and security – Detecting suspicious activity, preventing multi-accounting, identifying patterns consistent with bonus abuse or money laundering, and protecting your account from unauthorised access.
  • Responsible gaming – Monitoring gameplay patterns that may indicate problem gambling behaviour, applying limits you have set, and making responsible gaming tools available and effective on your account.
  • Customer support – Reviewing your account history and communications to assist you when you contact the fd88 support team.
  • Platform improvement – Using anonymised and aggregated behavioural data to understand how players use fd88 and improve the user experience for all Pakistani players.
  • Legal compliance – Meeting our obligations under applicable laws and responding to lawful requests from regulatory or law enforcement authorities.
  • Marketing communications – Sending you information about fd88 promotions, new games, and relevant offers, but only if you have opted in to receive such communications. You can opt out at any time.

05 When and With Whom We Share Your Data

fd88 does not sell personal data. We do not share your information with advertisers, data brokers, or any organisation whose purpose is marketing or commercial exploitation of personal data. Data is shared only in the following specific circumstances:

  • Payment service providers – Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, Visa and Mastercard processors receive transaction data necessary to complete your PKR deposits and withdrawals. These providers operate under their own privacy policies and are bound by payment industry data security standards.
  • Game providers – Evolution Gaming, Ezugi, Pragmatic Play, NetEnt and other licensed studios receive a session token and anonymised player identifier when you join a game. They do not receive your full personal details. Game providers are contractually required to maintain player data confidentiality.
  • Identity verification providers – Our KYC partner receives identity document images and selfie verification data to confirm your identity as required by our operating procedures. Verification images are processed and then deleted by the provider according to their stated retention policy.
  • Fraud and security services – Anonymised device and behavioural data is shared with fraud detection systems to identify patterns associated with account compromise, multi-accounting and other fraudulent activity.
  • Legal and regulatory authorities – fd88 will share data with law enforcement or regulatory bodies when required by a valid legal order or when we have a good-faith belief that disclosure is necessary to prevent or report fraud, financial crime or harm to individuals.

All third-party service providers that receive fd88 player data are required to enter into a data processing agreement with fd88 before receiving any data. These agreements specify the purpose of processing, the obligations of the provider, and the security standards that must be maintained.

06 How Long We Keep Your Data

fd88 retains personal data only for as long as is necessary for the purpose for which it was collected or as required by applicable law. The table below summarises our standard retention periods by data category.

Data Category Retention Period Reason
Account & Identity Data Duration of account + 5 years post-closure Legal and regulatory compliance
Financial & Transaction Data 7 years from transaction date Financial record-keeping obligations
KYC Verification Documents 5 years post-account closure Anti-money laundering regulations
Support Communications 3 years from last interaction Service quality and dispute resolution
Technical & Behavioural Data 13 months from collection Platform analytics and fraud detection
Marketing Preferences Until opt-out or account closure Consent management

When retention periods expire, data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes.

07 Security Measures

fd88 applies a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration and destruction. These measures include:

  • TLS 1.3 encryption for all data transmitted between your device and fd88 servers.
  • AES-256 encryption for all personal and financial data stored at rest on fd88 servers.
  • Role-based access controls ensuring that staff can only access player data relevant to their specific role and responsibilities.
  • Multi-factor authentication required for all fd88 staff accessing systems that contain player data.
  • Regular penetration testing and vulnerability scanning conducted by independent security specialists.
  • Automated anomaly detection systems that flag unusual access patterns and potential data security events for immediate investigation.
  • Comprehensive audit logs of all data access events retained for security review purposes.

In the event of a data breach that is likely to result in a risk to the rights and freedoms of players, fd88 will notify affected players without undue delay and will take all necessary steps to contain the breach and prevent further harm. The notification will include a description of the breach, the data affected, and the steps fd88 has taken or is taking in response.

You can help protect your own fd88 account by using a strong, unique password, enabling two-factor authentication in your account settings, and never sharing your login credentials with anyone. If you suspect your account has been compromised, contact support@fd88.me immediately.

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08 Your Data Rights

As an fd88 account holder, you have a range of rights over the personal data fd88 holds about you. These rights apply regardless of how long you have been a registered player or whether your account is currently active.

Right of Access

Request a copy of all personal data fd88 holds about you. We will provide this within 30 days of a verified request.

Right to Rectification

Ask fd88 to correct any inaccurate or incomplete personal data held on your account. Corrections are applied within 14 days.

Right to Erasure

Request deletion of your personal data where there is no overriding legal reason for fd88 to retain it. Deletion is completed within 30 days.

Right to Restriction

Ask fd88 to restrict the processing of your data while an accuracy dispute or objection is being resolved.

Right to Portability

Receive a structured, machine-readable copy of data you provided to fd88 for transfer to another service if required.

Right to Object

Object to fd88 processing your data on the basis of legitimate interests or for direct marketing purposes at any time.

To exercise any of these rights, contact the fd88 data team at support@fd88.me with the subject line "Data Rights Request" and your registered account details. fd88 may ask you to verify your identity before processing the request to ensure that data is not disclosed to or altered by an unauthorised party. All requests are responded to within 30 calendar days.

09 Cookie Policy

fd88 uses cookies and similar technologies on the platform to make the experience work properly, understand how players navigate the site, and deliver personalised content. A cookie is a small text file stored on your device when you visit fd88.me. The types of cookies fd88 uses are described below.

You can manage your cookie preferences at any time through the cookie settings panel accessible from the footer of the fd88 platform. Disabling optional cookies will not affect your ability to use any paid feature of the platform but may reduce the personalisation of your experience.

10 Protection of Minors

fd88 is strictly an adults-only platform. No person under the age of 18 may register an account or use any feature of the fd88 platform. fd88 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data from a person under 18 has been collected, that data will be deleted and the associated account will be immediately and permanently closed.

Parents and guardians concerned about underage access to gambling platforms are encouraged to make use of internet filtering and parental control software. If you believe a minor is using or has used the fd88 platform, please contact support@fd88.me immediately with the relevant account information so that fd88 can investigate and take appropriate action.

11 Changes to This Privacy Policy

fd88 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or changes to the services we offer. When material changes are made to this policy, registered players will be notified by email at least 7 days before the revised policy takes effect.

The "Last Updated" date at the top of this document is always current and reflects the date on which the most recent revision was made. Minor clarifications or corrections that do not affect the substance of the policy may be made without advance notice.

We encourage you to review this Privacy Policy periodically to stay informed about how fd88 is protecting your personal data. Continued use of the fd88 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, about how fd88 handles your personal data, or if you wish to exercise any of your data rights, the fd88 data protection team is available at any time.

Data Rights & Privacy Queries
support@fd88.me
Subject: "Privacy Policy Query" or "Data Rights Request"
Live Chat Support
Available 24/7
Login to your fd88 account and open the chat widget

All data rights requests will be acknowledged within 3 business days and responded to in full within 30 calendar days. Where a request requires additional verification, fd88 will notify you of this requirement and the process for completing verification so that your request can be progressed without unnecessary delay.

If you are not satisfied with fd88's response to a privacy query or data rights request, you have the right to escalate your concern through the appropriate legal channels available in your jurisdiction.

Your Privacy Protected – Now Ready to Play at fd88?

Register your free PKR account today. Cricket betting, live casino, Andar Bahar, slots and more – all in Pakistani Rupees, with your data handled exactly as described in this policy.